Company Name: DOTOU LIMITED

Address: 2301, 23/F BAYFIELD BLDG, 99 HENNESSY RD, WAN CHAI, HONG KONG

Email: contact@artervia.com

Website: https://artervia.com/

Introduction

This website is operated by Artervia, a brand owned and managed by DOTOU LIMITED. Throughout this website, the terms "we," "us," "our," and "Artervia" refer to DOTOU LIMITED operating under the Artervia brand.

By accessing this website and/or purchasing products from us, you agree to be bound by these Legal Notice and Terms. These Terms apply to all visitors, users, customers, merchants, and contributors of content.

Our online store is hosted by Shopify Inc., which provides us with the e-commerce platform that enables us to offer our products and services.

Website Use

By using this website, you confirm that you are at least 18 years of age or have obtained the consent of a parent or legal guardian.

You agree not to use this website or our products for any unlawful, fraudulent, abusive, or unauthorized purpose.

You must not attempt to interfere with the security, operation, functionality, or integrity of the website.

Accuracy of Information

We make every effort to ensure that all information presented on this website is accurate and up to date.

However, we do not guarantee that all information is complete, accurate, reliable, current, or free from errors.

The content available on this website is provided for general informational purposes only and should not be relied upon as the sole basis for making health, medical, financial, or other important decisions.

We reserve the right to correct errors, inaccuracies, or omissions and to update information at any time without prior notice.

Products & Pricing

Prices, promotions, discounts, product availability, and special offers may be modified at any time without prior notice.

All prices displayed on the website are shown in the applicable currency.

Any applicable shipping fees, taxes, or additional charges will be displayed during checkout where required.

We reserve the right to refuse, limit, suspend, or cancel any order where reasonably necessary, including in cases of suspected fraud, unauthorized transactions, pricing errors, product availability issues, or other legitimate reasons.

Product Description

Artervia offers dietary supplements formulated to support general health and wellness.

Information regarding ingredients, suggested use, benefits, and other product characteristics is provided for informational purposes only.

Individual results may vary depending on factors including age, health condition, lifestyle, nutrition, consistency of use, medications, and other personal circumstances.

Product descriptions, customer testimonials, reviews, photographs, before-and-after content, and other information displayed on this website do not constitute a guarantee that every customer will experience the same results.

Our products are not intended to diagnose, treat, cure, or prevent any disease.

Information available on Artervia.com is not intended to replace professional medical advice, diagnosis, or treatment.

If you are pregnant, breastfeeding, taking medication, have an existing medical condition, are undergoing medical treatment, or have concerns regarding the suitability of a dietary supplement, you should consult an appropriate healthcare professional before using the product.

Always follow the usage directions and warnings provided on the product packaging.

Orders & Account Information

When placing an order, you agree to provide accurate, current, and complete information, including your name, billing information, shipping address, email address, and any other information required to process your order.

You are responsible for ensuring that the information submitted during checkout is correct.

We reserve the right to refuse, suspend, or cancel an order if fraudulent, suspicious, unauthorized, or abusive activity is detected or reasonably suspected.

Returns & Refunds

We proudly offer a 30-Day Money-Back Guarantee.

If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order, subject to the eligibility requirements and conditions outlined in our Return & Refund Policy.

Returned products should be returned in accordance with our return instructions and, whenever reasonably possible, in their original packaging.

Refunds may be processed once the returned product has been received and inspected, subject to the terms of our Return & Refund Policy.

For any return or refund request, please contact:

Email: contact@artervia.com

Please refer to our Return & Refund Policy for complete information regarding eligibility, exclusions, return procedures, and refund processing.

Third-Party Links

Our website may contain links to websites, applications, platforms, or services operated by third parties.

These links are provided for convenience and informational purposes only.

Artervia and DOTOU LIMITED do not control and are not responsible for the content, availability, security, privacy practices, terms, products, or services offered by third-party websites.

Accessing third-party websites or services is done at the user's own discretion.

Reviews & User Content

By submitting reviews, comments, testimonials, photographs, videos, feedback, or other content to Artervia, you grant DOTOU LIMITED, to the extent permitted by applicable law, a worldwide, royalty-free, non-exclusive license to reproduce, display, publish, distribute, adapt, and use such content for website, advertising, promotional, marketing, and commercial purposes.

You confirm that any content you submit is truthful, lawful, and does not infringe the intellectual property, privacy, publicity, or other rights of any third party.

We reserve the right to review, refuse, edit, or remove content that we reasonably consider unlawful, misleading, fraudulent, offensive, defamatory, abusive, inappropriate, or in violation of these Terms.

Intellectual Property

All content published on this website, including but not limited to text, graphics, logos, product names, trademarks, photographs, images, videos, icons, designs, layouts, software, advertising materials, product packaging, and other materials, is owned by or licensed to DOTOU LIMITED / Artervia unless otherwise stated.

Such content is protected by applicable copyright, trademark, and intellectual property laws.

No part of this website may be copied, reproduced, republished, distributed, transmitted, modified, displayed, sold, licensed, or commercially exploited without prior written authorization from DOTOU LIMITED, except where permitted by applicable law.

Privacy

Personal information collected through our website is processed in accordance with our Privacy Policy.

By using this website, you acknowledge that you have had the opportunity to review our Privacy Policy.

We may collect and process information necessary to process orders, provide customer support, improve our services, prevent fraud, communicate with customers, and conduct marketing activities where legally permitted.

For questions regarding your personal information, please contact:

Email: contact@artervia.com

Limitation of Liability

To the fullest extent permitted by applicable law, DOTOU LIMITED, Artervia, and their directors, officers, employees, affiliates, suppliers, contractors, and service providers shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to the use of this website or products purchased through it.

We shall not be responsible for service interruptions, internet failures, website downtime, carrier delays, technical problems, third-party failures, force majeure events, or circumstances reasonably beyond our control.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

Consumer Rights

Nothing contained in these Legal Notice and Terms is intended to restrict any mandatory consumer rights available under applicable law.

Where mandatory consumer protection laws apply based on the customer's country or jurisdiction, those rights shall remain unaffected.

Changes to These Terms

We reserve the right to amend, modify, replace, or update these Legal Notice and Terms when necessary.

Any changes will become effective when the revised version is published on https://artervia.com/, unless otherwise required by applicable law.

We encourage users to periodically review this page for updates.

Continued use of the website following the publication of changes constitutes acceptance of the revised Terms to the extent permitted by law.

Contact

If you have any questions regarding these Legal Notice and Terms, your order, or our services, please contact us:

Company: DOTOU LIMITED

Brand: Artervia

Address: 2301, 23/F BAYFIELD BLDG, 99 HENNESSY RD, WAN CHAI, HONG KONG

Email: contact@artervia.com

Website: https://artervia.com/